You decide who is competent. LyndaCare gives you the evidence.

You cannot sit in on every hard conversation, and a classroom role play only shows you what people do with an audience. LyndaCare brings you what each worker said with no one else in the room, ready for your judgement.

Your review, in four moves

1

The record arrives

A worker sends their rehearsal for review, after seeing it themselves. It lands in your queue with any items they contested.

2

Read the quotes

Each checklist behaviour sits beside the worker's own words. Flagged moments say "needs a human look" and point you to the minute mark.

3

Listen where it matters

Play the worker's audio for any item before you decide. Tone carries what a transcript cannot. Audio is deleted after your review, inside the window your provider sets before a pilot starts.

4

Sign, adjust or send back

Sign the finding, change a band with a note the worker sees, or send it back with a request to rehearse again. Your name is on it. That is the point.

A queue you can clear between meetings.

Most records take a few minutes to review because the evidence is already laid out. The ones that need your full attention announce themselves.

A sample queue. Fictional names.

For review

3 waiting

S. Adeyemi

Declining care, level 1. Rehearsed today.

Needs a human look

M. Torres

Escalating to a GP, level 2. Rehearsed yesterday.

Ready to review

J. Whelan

A fall, and a daughter who found out late, level 1. One item contested.

Contested

Where the team needs support

Cohort view, all sites, this quarter

Setting out what happens next after an incident

Common gap

Leading with the change when calling a GP

Common gap

Respecting a refusal before exploring it

Strength

See the pattern, not a leaderboard.

The cohort view shows which behaviours the team finds hardest, so you can aim your teaching where it counts. Workers are never ranked against each other, and no individual comparison exists to leak.

Scenarios are written with educators like you. When your provider comes on board, your voice shapes the checklist.

Run one rehearsal yourself before you decide anything.

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